Custom tshirts, personalized gifts and more in India

i) Go the Start shopping page.
ii) Select the product you wish to shop for in the product list. Example- t-shirt.
iii) A page displaying designs for the selected product appears.
iv) Select the design of your choice. Click on the Zoom in icon to get a larger view of the design. To select the design, click on the design.
v) Select the product style from the 'select product options'.
vi) Select the size and type in the quantity in the Quantity section.
vii) Click on 'add to cart'.
Start Shopping

2. How do I create products at myntra.com?

i) Go the Create product page.
ii) Select the product on which you want your design/picture printed. Example- t-shirt.
iii) Click on the product type. Example- Men 1/2 sleeves Black t-shirt. A page with the product you selected appears, along with the space for the design on it.
iv) Upload the design on the product using the browse option on the right hand panel.
v) To customize it, click on the customize button in the right panel.
vi) Select the quantity and sizes (applicable to some products) in the Buy product section on the right panel.
vii) Click on add to cart.
Create Product

3. 3.How do I sell my designs at myntra.com?

i) Go to Start selling page.
ii) Select the product on which you want to upload your design. Example- t-shirt.
iii) Click on the product type. Example- Men 1/2 sleeves Black t-shirt. A page with the product you selected appears, along with the space for the design on it.
iv) Upload the design on the product using the browse option in the upload your design section on the right panel.
v) To customize it, click on the customize button in the add more to your design section on the right panel.
vi) Publish your designs by clicking on the publish button in the make this design available to others section on the right panel.
Start Selling

4. How long does it take for you to ship the products?

The shipping time for each product will include the processing time as well. This is different for different products. The processing time for products are as given below :

1. T-Shirts/Calendar/Notepad/Greeting card/Poster - 3 business days
2. Mugs/Coaster/Keychain/Mirror/Plate/Jigsaw/Teddy Bear/Pendant - 2 business days
3. Watches - 10 business days

We have partnered with a leading courier company, DTDC, for all our shipments. All the orders are delivered anywhere in India within 5 business days of it leaving our processing unit. Following are the detailed timelines for order delivery from our courier company:-

	TShirts/Paper Products	Watches	Other Products
Bangalore	4-5 business days	11-12 days	3-4 business days
Metros	5-6 business days	12-13 days	4-5 business days
Rest of India	6-8 business days	13-15 days	5-7 business days

Note:The business days are from Monday through Saturday. We will mail you automated notifications as the order goes through different processing stages so that you know exactly what is happening with your order

Tracking your order: You can also track your order through the online tracking mechanism provided by our courier company by the help of tracking number sent to you once the order is dispatched.

5. How do I check the status of my Order?

You can also check the status of your order by following steps:
i) Log on to your account by singing in.
ii) Click on 'my account'.
iii) Click on 'my order history' under the Shopping section.
iv) Search the order by date by specifying the duration since the order has been placed.
v) Search results with your order number and the details of the status will appear.

6. What is consignment Number? / How do I track my order?

Orders once processed and shipped can be tracked using the consignment/tracking number. A mail is sent to the customer after the order is shipped. This mail provides the tracking number. In order to track the order:

1. Go to website- http://dtdc.in/
2. Type in the tracking number provided in the mail in the Tracking section of the left panel. A window with the status pops up.

If your order status shows transit: Click on additional details. Details such as where your order has reached can be viewed.

7. What are the payment methods that are supported?

The payment methods we support are:
i) Credit card
ii) Net banking
iii) ITZ Cash payments
iv) Check

All credit card and net banking transactions are processed by CCAvenue over secure encrypted connection.

8. Where do I mail the check to? /Whom should I address the check to?

We request you to address the check to Myntra designs Pvt. Ltd.Please mail it to the following address:

#114, 24th Main Road
Parengi Palya
HSR Layout, Sector II
Bangalore, 560102
Phone: 080-64548960/61/62/63

9. Where do I redeem my discount coupons?

You can redeem the coupons while you buy the product. The guidelines to redeem it are:

1. Select the design, product style, and quantity.
2. Click on 'add to cart'. A page with the sections 'discount coupon section' and 'your shopping cart' will appear. The 'discount coupon section' section is for redeeming the discount, while the details of order will be shown in the 'your shopping cart' section.
3. Type the coupon code in the 'discount coupon section' and click redeemed. The amount value changes in 'your shopping cart' section.
4. Click on buy now to proceed and make the payment.

10. How do you guarantee the safety of my personal information that I share at the website

We have a strict policy of not disclosing any personal or financial information about our customers (See our Privacy Policy). Moreover all the data is stored in firewall protected servers and the key data is stored in encrypted form. We take daily back-ups of all the data and store it in a secure place.

11. What do I gain by selling (publishing) my designs?

Myntra is a platform for you to showcase your creativity. We do not charge any money to showcase your designs on our website, instead pay you a royalty every time your design gets sold. Our users will be rating your designs so you will get feedback on what others think of your designs and what kind of designs lead to more sales.

12. When do you payout commissions for the designs that I have published?

We issue the payment for all the commissions earned in a month before 10th of the following month. As soon as we finish processing the order containing your design, we will deposit the earned commission in your account that you will be able to view from the My Account interface. If the total earned commission is more than Rs 100 /-, we will issue a check for the entire amount in your account. If the total is less than Rs 100 /-, we will carry over the commission to the next month.

13. How do you guarantee safety of my designs or that my designs don't get pirated?

As soon as you upload a design, we create a low resolution version of the image and use only that image for preview on the site. Moreover, we have disabled the downloading of even the low resolution image. All the designs are stored in a firewall protected server and we have taken all measures to control access to the server. Only key people in the management have access to your original designs. We acknowledge that the designs you are uploading are your intellectual property and we will do everything possible to make sure that your IP is protected.

14. What criteria do you use for your publishing process?

We want to ensure safe, decent and enjoyable experience for our customers. For this, we carefully review all the uploaded designs to make sure that they are not pirated, indecent, obscene, or offensive to any group of people in terms of culture, religion, or race. It's only after a design meets all our guidelines [see License Agreement] that we approve the design and publish it on our website.

15. How long does it take for my designs to become public after I publish?

We review all published design on the day it was published and guarantee that all approved designs will be published within 4 business days. As soon as your design is published, we will send you a notification informing you that the design is published. If for any reason we believe that your design does not meet our content guidelines, we will send you an explanation via e-mail.

16. What is the quality of the t-shirts that you make?

We understand you will have a lot of questions about the quality of the fabric, the colors and we will try to answer those as much as we can. The t-shirts are 100% cotton t-shirts, 180 GSM, short sleeves and built to standard size specifications. These t-shirts are manufactured on pre-shrunk fabric and thus the shrinkage will be less than 2%.

WASHING INSTRUCTIONS (also mentioned in every t-shirt and top that we send):
1. Do not soak the garment for more than half an hour.
2. Do not scrub or use brush on the print.
3. Do not wring the T-Shirt, preferred way of drying is to drip dry.
4. Do not use whitening agents/bleach while washing the t-Shirts.
5. Dry the T-Shirt in shade.
6. Do not give the T-Shirt to washer man etc for washing as they would rarely adhere to wash care instructions.
7. Do not iron on the print.

17. What are the other kinds of products that you offer?

The following are the different products (and sizes) that we currently offer through our web site:

i) Men's Round Neck T-shirt
We offer 100% Cotton, short sleeves t-shirts that are available in the following sizes:
Small (38)
Medium (39)
Large (40)
XLarge (42).
We have white, black and grey colors available in our stock.

ii) Women's Short Sleeve Top
We offer a 100% Cotton women's, cap sleeves tops that are available in the following sizes:
Small (30)
Medium (32)
Large (34)
XLarge (36).
This is a product in tune with the latest fashion; the cut of the top is as displayed in the site in order give it a cool fit. We have white, black and grey colors available in our stock.

iii) Inside Color Mug
Hot coffee in our 330 ml porcelain mug is a great way for you to start to your day! With enamel covering for very good color retention, you are assured of adding that zing to your morning cuppa! All our mugs are white on the outside and are available with 6 different colors for the inside - Purple, Black, Yellow, Green, Maroon, and White.

iv) Magic Mug:
It will look like a normal blank black mug till you pour some hot liquid into it. The design you had selected shows up on the mug once the hot liquid is poured into it.

v) Mouse pad
We offer rubber mouse pads with high quality finish on the print. Our mouse pads are rectangular with rounded edges and anti slip backside. Mouse pad dimensions are 7' x 5'.

vi) Key Chain
Our key chains are metal key rings with wooden square attachments on which designs are printed using sublimation techniques where the color is absorbed into the material of the product. We are currently offering the following styles:
Square (1.75 x 1.75)
Rectangular (1.25 x 2.5)
Round (2 x 2)
Heart (2.17 x 2.39)
Our key chains are metal key rings with wooden square attachments on which designs are printed using sublimation techniques where the color is absorbed into the material of the product.

vii) Coaster
They are available in 3 x 3 squares and come in sets of 3. Our coasters are made of wood with shiny print area on which designs are printed using sublimation techniques where the color is absorbed into the material of the product.

viii) Poster
You can print cool posters from Myntra. We can print A3 size posters in glossy, heavy paper that can adorn your walls and add that sparkle to your room.

ix) Greeting Cards
You can print your own favorite design/photo on the card. We have a few templates that would be suitable for all occasions-be it birthday wishes, a casual hi, miss you, all the best, or the ever famous I Love you.

x) Jigsaw
Jigsaws are widely considered as a good stress buster. Keeping this in mind, we have a huge range of designs ranging from simple easy ones for the beginners to the complex ones for the experts.

xi) Mirror
A great and useful gift for women. These pretty little things are small, light, and easy to carry. The mirror is designed to make sure it does not break. What's more? It's available in a variety of different shapes and can be customized according to your needs.
Square
Round

xii) Notepad
These notepads come with a blue background and space for customization. You could choose from our various designs in our gallery or even add in your own designs for this space.

xiii) Calendar
A corporate gift, a gift for a special someone, or even for yourself- whatever the reason- this is an ideal gift for most occasions. It can be personalized and customized based on your requirements. Check out the various styles and designs available on our website.

xiv) Plate
This ceramic plate complete with gold rim would make a great showpiece adorning your table at office, the walls of your bedroom, and also unique crockery for serving snacks. The customized design at the centre would add to the charm.

xv) Watch
Wear a one-of-its-kind watch with the designs you like best. That's right! Customize your own watch and set a style with your pictures, quotes, designs, and so on. Not just that we also provide a 2 year warranty with it. Go ahead, and get creative!

xvi) Teddy Bear
These teddies with a white t-shirt bearing your design/message would make a cute and adorable gift for your loved ones. Totally soft and huggable, they are sure to bring a smile on the face of the person who receives it.

xvii) Pendant
A pendant with a customized design/message of your choice is sure to make a great gift and accessory. Made of Nickel and coated in gold or silver, they are available is four different types- Gold colored pendant, silver colored pendant- square and Gold colored pendant, silver colored pendant- heart shape.

18. How are the designs printed on the t-shirts?

We use Direct printing and Heat-Transfer printing. We use them based on what is best suited for the t-shirt colors. In Heat-Transfer a thin layer of paper with your design printed on it is transferred to the fabric at high temperature. This helps the print retain the sharpness and brightness of the original image. The area where the design is transferred on the fabric will have a slight rubbery/papery feel to it. In Direct Printing the design is directly printed on the t-shirt. The color could be slightly lighter compared to the design. These designs will last for approximately 20 washes if the wash instructions attached to the t-shirts are followed.

19. Can I return the product if I don't like it?

Although we take extreme care in making your product, and the product goes out only after strict quality checks, we understand that there can be few cases in which the user is not satisfied. If you are one of them, please do let us know immediately and we will try and replace the product.

20. Is there any customer service team I get in touch with for my queries?

Yes, we have a very active team of Customer service executives who will attend to your calls from 09.30 to 18.30 (IST) at the number- 080-64548960. You can also mail your queries to support@myntra.com. Our Customer service professionals will get in touch with you within 24 hours.